JOB DESCRIPTION
Position: Partnership & Communications Coordinator
Location: New Orleans LA (Hybrid Office Days)
Employment Type: Full-time, Salaried
Compensation Range: $40,000/60,000 DOE
Level: Coordinator
Reports To: Deputy Director
Manages: Bi-Annual Interns and Fellows
Supported By: Executive Director, Public Relations Contractor, Social Media Contractor
Education/Experience Preferences: Bachelor's Degree, or equivalent professional experience preferred
Start Date: ASAP, open until filled
We Are The Water Collaborative of Greater New Orleans:
The Water Collaborative of Greater New Orleans (TWC) is a regional leader in urban water resource management, climate adaptation strategies, and climate communications. Our mission is to advance community-driven policy solutions to champion water as a human right and reimagine resilience in a water-unstable world. We envision a world where water is a transformative force that bridges communities, restores ecosystems, and empowers future generations.
The organization emerged from The Greater New Orleans Water Plan, established in 2013 by a cross-national team from New Orleans and the Netherlands. TWC was officially incorporated in 2017. Since that time, our mission has evolved to integrate strategies that drive policies and practices to foster water justice in the region. Today, we create unique and necessary methods to the world's most pressing issue, water, through collaborative, interdisciplinary approaches, and develop multi-objective policies to solve water challenges in and outside of Louisiana. Everyone has a role to play in stormwater management, water justice, and climate adaptation and mitigation. TWC brings together people from all walks of life, with a focus on communities that have historically been marginalized from land-use conversation, and brings them to decision-making tables to create smarter, unique opportunities for collective innovation in service of both flora and fauna and communities across Louisiana and the American South.
Long Term Outcomes:
Resources: Community resources, including financial, informational, and social capital, are distributed equitably to support access to safe drinking water and comprehensive water services across Louisiana.
Climate and Civic Competency: Community members of all ages build the skills, understanding, and confidence needed to take action on water issues and to participate in shaping policies that affect their water systems.
Thriving, Healthy Communities: Communities create and sustain thriving, healthy, and connected environments where responsive infrastructure is developed in partnership with those who live there.
Scalable Community Tools & Governance: Tools and models for inclusive, community-led decision making are developed and shared, enabling communities to participate fully and adaptively in shaping water resource governance within their own communities and across the region.
The Opportunity:
The Water Collaborative of GNO (TWC) is looking for a collaborative, organized, and detail oriented person to join our growing team as the Strategic Partnership Communications Coordinator. This position will focus on building, maintaining, and growing relationships within and outside of Louisiana with the intention to develop lasting partnerships with groups and individuals interested in water justice. This role includes supporting the Brackish Artist Collective and related programming, coalitions, working groups, and other external partnership groups to leverage our impact, resources, tools, and relationships. This role will include planning and implementation of our social media accounts, activities, and strategies, tabling, and other community facing events when needed.
Key Responsibilities:
Support the management of editorial calendar and content pipeline
Coordinate cross-departmentally with team members to gather stories and updates from the field
Support the creation of newsletters, reports, and other communications materials
Help maintain consistent voice and messaging across all content
Apply design eye to review and provide feedback on visual materials
Ensure all content adheres to ethical storytelling guidelines
Support the coordination of content creation and distribution across multiple channels
Help ensure messaging alignment across all materials and platforms
Track communications metrics and gather insights for improvement
Update and maintain community and press contacts and relationships with utilizing One Click Politics, MailChimp, and a Customer Relationship Management platform
Manage the Brackish Artist Collective program, including recruitment, onboarding, executing the annual program, and semi annual events.
Collaborate with the team to:
develop call to action and fundraising campaigns
send out monthly, and quarterly newsletters.
Work with the Board of Directors on NOLA Water Week engagement, recruitment, and communications.
Design and develop collateral materials, signage, and related items.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. As the organization continues to evolve, duties or tasks may change without impacting the overall job description.
Competencies
Collaborative Working/Teamwork: You enjoy building relationships, and enjoy developing, maintaining, and strengthening creative partnerships with people both inside and outside the organization. You take time to get to know your colleagues, contractors, donors, and beneficiaries, and you love to build rapport and establish trust.
Professional Communication: Professional presence, strong written and verbal communications skills, gaining ability to appropriately represent both oneself and the company in external facing situations, able to adapt and react appropriately to novel circumstances. Ability to effectively determine and use appropriate written and visual communications, graphics, statistics, presentations, and language in such a way as to have maximum impact on the intended audience. Handles conflict empathetically. Conducts/Leads discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support understanding, troubleshooting, and problem solving. Seeks and shares relevant information, opinions, and judgments. Explains the context of interrelated situations, asks probing questions, and solicits multiple resources of advice prior to taking action when appropriate.
Interpersonal Skills and Diplomacy: Builds and maintains strong, respectful relationships with a diverse range of stakeholders, including community members, local government officials, funders, and partner organizations. Communicates clearly and professionally in both written and verbal formats, with the ability to translate technical environmental concepts into accessible language. Exercises diplomacy and cultural competency when working in historically underserved or environmentally impacted communities across Louisiana. Supports a collaborative team environment and contributes to a positive organizational culture.
Professional Development: Seeks projects to increase knowledge and improve job related skills. Displays commitment to improving and learning by seeking opportunities for development, and/or voluntarily participating in learning activities. Independently reviews own progress. Reflects, analyzes and learns from self and other’s past performance, both successes and mistakes. Responds well to new situations that require a stretch/growth. Proposes ideas for own development.
Innovation: Generate innovative responses to current problems. Displays open mindedness and is willing to try new approaches. Adapts readily to changes and needs. Is able to shift attention and priorities in own work in response to needs of their work. Offers suggestions to improve the ways things are done. Actively seeks opportunities to try out new experiences.
Judgement & Decision-Making: The ability to tackle a problem by using a logical, systematic, sequential approach, rarely involving supervisor support, often helps others. Is able to analyze problems and implement solutions, often anticipates problems before they occur. Should be able to implement all solutions independently, should only require help on the most complex problems. Effectively navigates uncertainties and incomplete information with a problem-solving mindset to identify appropriate strategies and creatively apply solutions. Can make systematic comparisons between two or more alternatives, noticing discrepancies and using them to inform decision-making.
Technical Expertise: Has demonstrated ability and depth of knowledge with the technology in the desired technical area. Effectively uses and applies technical knowledge, and uses knowledge to identify solutions to existing problems. Basic understanding of data security best practices.
Skills and Qualifications
We want to hear from you if you have:
Associate’s/Bachelor’s degree, or equivalent professional experience preferred
At least 2/3 years of applicable professional experience required; experience in climate/environmental justice and/or communications and marketing, fields required.
Proficiency in MS Office Suite, Google Workspace required
Experience with Zoom, Mailchimp, Canva Hootsuite or similar platforms, and popular social media apps required.
Experience and/or willingness to use data collection platforms (e.g., oneclickpolitics, CRM platforms etc.)
High computer literacy, and tech savviness required
Understanding of ethical storytelling principles and practices
Basic design sensibility and ability to provide visual feedback
Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations
Organized, trustworthy, dependable, and detail oriented
Comfortable with autonomy, able to work independently and complete assigned tasks within established time frames required
Experience/Willingness to work across various cultural contexts and communicating across cultural differences
Strong understanding of social trends, and current storytelling and narrative building techniques online and in-person.
Understanding of data security best practices preferred
Willingness to travel to various locations for content gathering - Vehicle transportation required.
Compensation and Benefits
At The Water Collaborative of GNO, we believe that great work requires a great job. We understand that people thrive with rest and holistic support, which is crucial for our long-term success. We take pride in offering great benefits to our team; prioritizing their health and wellbeing. If you join us, here’s how we’ll support you in your work:
Competitive wage to commensurate with level of position
Annual Professional Development Stipend
Annual Wellbeing Reimbursement
Health Benefits Employee Offering: Medical, dental, vision insurance, 50% employer paid
Short Term Disability and Long-Term Disability
Team-building days are once per quarter, and a 3-5-day team trip for Professional Development is held annually.
After-hours, weekend, or out-of-town events are discussed well in advance when they arise.
Team receives all federal holidays off, and every team member receives two extra weeks of PTO at the end of the year for Christmas and New Year’s Day.
Current benefits include healthcare (dental and vision) and a 401 (k) plan offered by Carbon Collective after one year of employment.
Interested?
To apply, please fill out the TWC General Employment Form. Within this form, please expect to submit your resume/CV, and submit up to three supplementary documents, which can be a cover letter, writing sample, or publication. Applications will be reviewed on a rolling basis. No office visits. No calls please. Thank you.
In an effort to promote pay equity and transparency, TWC does not negotiate compensation outside of posted compensation ranges. TWC’s compensation is based on a variety of factors including, but not limited to: internal budget analysis, external market value, internal pay alignment, and annual merit increases. A candidate’s compensation history will not be used in determining compensation at TWC.
Please note that TWC cannot provide immigration sponsorship for this position.
The Water Collaborative is deeply committed to diversity, equity, inclusion, and belonging. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. TWC is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should be able to live, thrive, and love water. Join us, and we’ll codify water justice across Louisiana and the South.
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